FAQs about Beachfront Flats

Rentals at Beachfront Flats

Booking

How far in advance should we make reservations?

For the best selection and rates, we recommend booking 2-6 months in advance, especially for holidays and peak season (December-April). However, last-minute bookings are often possible.

I received an email from Truvi. Should I complete the verification?

Yes, Truvi is our authorized third-party verification service. They handle security deposits and guest verification for your protection and ours.

Do we need to sign documents electronically or upon arrival?

Most documentation is handled electronically before arrival for your convenience. You'll receive links to complete rental agreements and waivers online. Only minimal paperwork is needed upon arrival.

Arrival

How do we get to Beachfront Flats from the airport?

Beachfront Flats is located about 25 minutes from Los Cabos International Airport. We can arrange a private transfer for a seamless arrival or provide detailed driving directions if you're renting a car. For those arriving with their own vehicle, secure on-site parking is complimentary.

What services are nearby?

You’ll find full-service grocery stores like Soriana and Mega just 10–15 minutes away in San José del Cabo, a convenience store (OXXO) 5 minutes from the property, and several ATMs and banks within a short drive.

What are the transportation options during my stay?

During your stay, you can use taxis or Uber for nearby trips or arrange private drivers through our concierge. If you plan to explore beyond town for surfing, golf, or day trips, a rental car offers added flexibility.

Amenities & concierge services

Is the kitchen fully equipped?

Yes. Each residence includes a fully equipped kitchen with full-size appliances, cookware, dishware, and starter basics like Nespresso coffee pods, salt, pepper, balsamic vinegar and cooking oil, snacks, water and beers. Everything you need to settle in comfortably.

What personal care items and laundry amenities are included?

Each residence comes with bath essentials like soap, shampoo, conditioner, and lotion, as well as fresh towels and linens. You’ll also find a hairdryer, iron, ironing board, in-unit washer and dryer, and laundry detergent, all ready for effortless comfort.

Is there a pool or a hot tub?

Yes, guests have exclusive access to the oceanfront pool at the Vera-Neo Beach Club. You’re welcome to bring your own drinks and enjoy music at a respectful volume / Food, drinks, and speakers/music are not permitted unless they are headphones. Floaties are available, and the beach club also offers a full bar and food service.

Is water filtered?

Yes. All water is filtered. Bottled water is also available.

Is daily housekeeping available?

Yes. Standard service includes cleaning every other day, but daily housekeeping can be arranged for an additional fee. We recommend booking in advance, particularly during peak seasons.

Can we arrange a private chef?

Yes, we work with several excellent local chefs who specialize in Mexican cuisine, fresh seafood, and international dishes. They can prepare meals in your villa or arrange special beachfront dining experiences. Contact your concierge for pricing and arrangements.

Can you help with groceries or other essentials before we arrive?

Absolutely. Our team offers pre-arrival grocery stocking through trusted local partners, ideal if you’re arriving late or want your fridge ready when you walk in. Just let us know your preferences in advance, and we’ll handle the rest.

Can you help us arrange golf nearby?

Yes! Puerto Los Cabos Golf Club, just minutes away, features an 18-hole Jack Nicklaus signature course with stunning Sea of Cortez views. We can coordinate tee times, transportation, and club rentals through your concierge.

Are tennis or pickleball courts available nearby?

Definitely. Courts are available at Puerto Los Cabos and Club Campestre San José, both within 15 minutes. Whether you're playing singles or just want to rally, we’ll help reserve courts and arrange transportation if needed.

What kind of wellness services can we enjoy in-residence?

Our concierge can arrange in-villa massages with licensed local therapists, from Swedish and deep tissue to couples and traditional Mexican therapies. We also offer facials, mani-pedis, and other restorative treatments. Booking ahead is best, especially during busy seasons.

Is yoga available on-site or nearby?

Yes. We can arrange private beachside or rooftop sessions. Basic mats are available upon request, and private instruction can be tailored to your level and schedule.

For additional questions or to make special arrangements, please contact us:

Email: rentals@beachfrontflatsloscabos.com  Phone: 858 433 0608  

Check-in / Check-out

What are the standard check-in and check-out times?

Check-in is at 4:00 PM and check-out is at 11:00 AM.

What happens if we arrive early or outside of office hours?

You’re welcome to enjoy the Beach Club and store your luggage if you arrive before check-in.
For late arrivals, we provide 24/7 check-in assistance with clear instructions and support.

Is early check-in or late check-out available?

Early check-in is possible if your residence is ready, just let us know in advance. Late check-out may also be arranged for an extra fee and based on availability.

Vera-Neo Beach Club

Can we dine at the Beach Club when we arrive, even if it’s late?

The Beach Club restaurant is open from 8 AM to 8 PM (the kitchen closes at 7:30 PM). If you're arriving late, you can pre-order, and we’ll have your meal waiting in your condo.

Do we need to book anything at the Beach Club ahead of time?

We recommend making reservations in advance, especially on weekends and during the high season. For gym access, no reservation is needed.

Are children welcome at the Beach Club?

Children under 10 are not allowed at the Beach club.

Is there a minimum spending requirement at the Beach Club?

For Beachfront Flats guests, there’s no minimum spend at the restaurant or lounge. Private cabanas, however, require a minimum spending of 3,000 pesos.